FAQ

Gift wrapping and packaging

Available! Gift wrapping and message available, click on details to see photo

When can I expect my package?

Most items are shipped same business day as order received. Orders received in the evening are shipped next business day

My item was lost or damaged during transit; what should I do

As our customers know, we pack with extra, extra care.

If your package does not arrive in a timely fashion or arrives damaged, contact us, so we can make things right for you.

If your item is damaged, make sure to keep the item and packaging. If possible, take some photos and send them to us. We will get the ball rolling on the insurance claim ASAP.

International Shipping

Sorry, no shipping to Germany is offered at this time